For ages 21+

ad345 Responsible Gaming

Enjoy entertainment within your limits — ad345 is committed to your safe and healthy gaming experience.

Gaming Is for Entertainment — Not a Source of Income

ad345 believes that online gaming should be a source of enjoyment — never a cause of stress or financial harm. We want every player on our platform to play happily, safely, and with full awareness.

Gambling is not a skill-based or predictable method of earning income. The outcome of every game is entirely random and not predetermined. Never play with borrowed money or funds set aside for essential expenses.

To protect players on the ad345 platform, we maintain a range of tools and policies — from setting deposit limits to full self-exclusion. On this page you can learn in detail about all of those options.

Important Age Restriction

Participation at ad345 is only for those aged 21 or older. Age verification is a mandatory part of our registration process. If any underage person attempts to use this platform, the account will be closed immediately.

21+

This platform is for users aged 21 or older only.

Our Protection Tools

Deposit Limits

You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set, it can be lowered immediately, but increasing it will take some time to come into effect — this is by design.

Time-Out

If you want to take a short break, use the time-out feature at ad345. You can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this period, logging in or making deposits will not be possible.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose self-exclusion. This is a long-term option to permanently close your account — we fully respect this decision for your protection.

Loss Limits

Decide in advance the maximum amount you are willing to lose over a set period. Once the limit is reached, play will automatically stop — reducing the risk of exceeding your budget on impulse.

Reality Reminders

After you have been playing for a set amount of time, ad345 will display an alert message so you can decide for yourself whether to continue. Making an informed decision is the foundation of responsible gaming.

Protection for Minors

If there are children or teenagers in your household, use parental control software on your device. ad345 asks all members not to share accounts and to keep passwords secure.

How to Self-Exclude

01

Log In to Your Account

Log in to ad345 and open your profile menu in the top right corner.

02

Responsible Gaming Menu

Find the "Responsible Gaming" section in your account settings and enter it.

03

Choose a Duration

Select the time-out duration or permanent self-exclusion period that suits your needs.

04

Confirm

Confirm your request. If you contact the support team, we will take action right away.

Tips for Healthy Gaming Habits

  • Set a budget: Before each session, decide how much you are willing to spend and stick to that limit.
  • Set a time limit: Decide how many hours a day you will play and use a timer.
  • Play for entertainment: Continuing to play in the hope of recovering lost money is dangerous.
  • Never play under the influence: Never play when you are emotionally unstable or under the influence of alcohol or substances.
  • Take breaks: Fatigue builds up during long sessions — take regular breaks and do other activities.
  • Talk to people close to you: Have an open conversation with family or friends about your gaming habits.

Recognising Warning Signs

If any of the following signs appear in you or someone you know, it is time to seek help:

  • Repeatedly returning to play in order to recover lost money.
  • Neglecting family, work, or studies because of gaming.
  • Borrowing money or spending savings to cover gaming costs.
  • Lying about or hiding your gaming habits.
  • Feeling mentally restless or uncomfortable when not gaming.

Deposit and Withdrawal Limits

Minimum Deposit

৳300

The same limit applies across all methods — bKash, Nagad, Rocket, Upay, and bank transfer.

Minimum Withdrawal

৳800

Withdrawals are generally completed within 15 minutes to 2 hours.

Payment Methods

bKash · Nagad · Rocket · Upay · Bank Transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major banks).

Please note: Your set deposit limit only helps you manage your budget. Every transaction is processed through secure SSL encryption and your financial information is fully protected.

Need Help? We're Here

If you feel that gaming is causing problems in your life, do not wait — contact the ad345 support team today. Our team is ready to help in Bengali and English, 24/7, with complete confidentiality.

You can also request a deposit limit, activate a time-out, or apply for self-exclusion directly through the support chat. We are on your side — we do not judge.

Support Channels

Live Chat
24/7 instant response — in Bengali and English.
Email Support
Fully Confidential
Your information and requests are safe and confidential.

Frequently Asked Questions

Log in to your account and go to Profile Settings. There you will find the deposit limit option under the "Responsible Gaming" section. Set a daily, weekly, or monthly limit and confirm. You can also get help setting a limit through the support chat.

Yes. When you request self-exclusion, any eligible balance in your account will be returned according to the standard withdrawal rules. Contact the support team for more details — they will assist you through the entire process.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the set period ends, the account is automatically reactivated. Self-exclusion is longer-term — it can range from at least several months to permanent, and a specific process must be followed to reactivate it.

No. Each ad345 account is personal and is for the registered user only. Sharing an account is prohibited and may result in the account being closed. If there are minors in your household, use parental control software on your device.

The ad345 support team is always here for you — reach us via live chat or at [email protected]. In addition, for mental health support in Bangladesh, you can contact the Kaan Pete Roi helpline or a local counsellor.

No — intentionally. Decreasing a deposit limit takes effect immediately, but a request to increase it takes effect after a set waiting period. This delay protects against impulsive decisions and is a key pillar of responsible gaming.

Play Safe, Enjoy Smart

Game with awareness and enjoy ad345's wide game collection.

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